TechWeb

F.A.Q. Request Classroom Assistance Classroom Technology Tech Guide LawTech Staff Wireless Network

TechWeb > F.A.Q.

The law school has five full-time Information Technology staff whose offices are on the third floor of the Underwood Law Library. For a quick response from the Information Technology staff, email your requests to lawtech@smu.edu. You can also visit staff in their offices. The Information Technology staff includes the following.

• James Pan, Assistant Director for Computing & Technology Services, 214-768-1820, pan@smu.edu, Room C-322
• Brad Pittler, IT Specialist, 214-768-1308, bpittler@smu.edu, Room C-321
• Debbie Seiter, IT Specialist, 214-768-3599, dseiter@smu.edu, Room S-301
• R.J. Smith, IT Specialist, 214-768.1834, rjsmith@smu.edu, Room S-303.

Frequently Asked Questions

1. What equipment is available for checkout from the circulation desk?
2. Which classrooms have built-in A/V equipment?
3. How early must I request assistance with classroom technology?
• We appreciate having at least 24 hours notice
4. Can I use my laptop with the classroom technology?
• Yes if you have an IBM-compatible windows based laptop. Your screen resolution can be set no higher than 1024x768. Here are instructions for connecting to the equipment.
5. Who should I contact if I have a problem?
• Contact us at lawtech@smu.edu or have someone from the circulation desk page us.
6. How do I get access to the equipment?
• First floor Florence hall classrooms don't require keys for equipment. For Florence 201 and 207 check out a key from the Underwood circulation desk.
7. Where is the computer lab located and what is in it?
8. Where can I find links to SMU online technology resources?
9. I have a correction/update for the website, how can I report/request it?
• Please fill out the web request form

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© 2006 SMU